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I-765: What “Case Was Transferred And A New Office Has Jurisdiction” Means

Your case moved to a different USCIS office, and that office now has jurisdiction. Transfers are usually workload balancing: USCIS shifts batches of cases to offices with more capacity, and the receiving office picks up where the file left off.

Good to do now

  • Note the new office named in the transfer notice; future processing-time lookups should use it.
  • No action is required from you for the transfer itself.
  • Keep tracking the case. Timelines can change (either direction) under the new office.

Live numbers

Waiting in this status now
15,824 tracked cases
Moved into it in the last 4 weeks
3,919 cases
Time in this status so far
typically 109 days (73 to 168 for the middle half)

Where tracked cases went next

New Card Is Being Produced45%

median 95 days (57 to 153) · 6,553 cases

Case Was Approved29%

median 91 days (57 to 149) · 4,217 cases

Case Was Denied9%

median 140 days (124 to 205) · 1,279 cases

Request for Initial Evidence Was Sent8%

median 37 days (24 to 58) · 1,197 cases

Biometrics Appointment Was Scheduled8%

median 25 days (15 to 43) · 1,177 cases

of tracked I-765 cases that moved from this status, filing years 2026+2025

Measured from cases tracked on MyCasesHub, not all USCIS filings. Data as of 2026-10-26. Not legal advice.

Frequently asked questions

Why was my case transferred?
Most transfers are routine workload balancing between offices, done in batches. They are about queue management, not about the merits of your case.
Does a transfer reset my place in line?
Your filing date still anchors the case. The receiving office works its own queue, so observed waits can shift, but the case does not start over.
Will my interview location change?
If an interview is required, it is normally scheduled at the office with jurisdiction over your address at that time, which may differ from the processing office.

Related

MyCasesHub is not affiliated with USCIS. Statistics are measured from cases tracked on MyCasesHub, not all USCIS filings. This page is general information, not legal advice.