I-765: What “Case Was Transferred And A New Office Has Jurisdiction” Means

Your case moved to a different USCIS office, and that office now has jurisdiction. Transfers are usually workload balancing: USCIS shifts batches of cases to offices with more capacity, and the receiving office picks up where the file left off.

Good to do now

  • Note the new office named in the transfer notice; future processing-time lookups should use it.
  • No action is required from you for the transfer itself.
  • Keep tracking the case. Timelines can change (either direction) under the new office.

Live numbers

Waiting in this status now
11,912 tracked cases
Moved into it in the last 4 weeks
2,326 cases
Time in this status so far
typically 59 days (26 to 93 for the middle half)

Where tracked cases went next

Case Was Approved33%

median 89 days (60 to 121) · 2,421 cases

New Card Is Being Produced28%

median 74 days (52 to 104) · 2,080 cases

Card Was Mailed To Me15%

median 117 days (31 to 162) · 1,090 cases

Request for Initial Evidence Was Sent14%

median 33 days (24 to 49) · 1,007 cases

Request for Initial and Additional Evidence Was Mailed10%

median 33 days (23 to 53) · 756 cases

of tracked I-765 cases that moved from this status, filing years 2026+2025

Measured from cases tracked on MyCasesHub, not all USCIS filings. Data as of 2026-06-19. Not legal advice.

Frequently asked questions

Why was my case transferred?
Most transfers are routine workload balancing between offices, done in batches. They are about queue management, not about the merits of your case.
Does a transfer reset my place in line?
Your filing date still anchors the case. The receiving office works its own queue, so observed waits can shift, but the case does not start over.
Will my interview location change?
If an interview is required, it is normally scheduled at the office with jurisdiction over your address at that time, which may differ from the processing office.

Related

MyCasesHub is not affiliated with USCIS. Statistics are measured from cases tracked on MyCasesHub, not all USCIS filings. This page is general information, not legal advice.